Money-Back Guarantee Policy – Orthovati
Overview
At Orthovati, customer trust is important to us. Please note that we do not offer regular refunds, returns, or exchanges once a product has been purchased. Orthovati is a wellness product, and therefore standard return policies do not apply.
However, we provide a 15-Day Conditional Money-Back Guarantee under specific circumstances mentioned below.
15-Day Conditional Money-Back Guarantee
A refund may be considered only if all of the following conditions are fulfilled:
- The product has been used regularly for a minimum of 15 days as directed.
- The customer has followed recommended exercise or physical activity during the usage period.
- No noticeable improvement has been experienced after consistent use.
- Clear proof of usage, purchase details, and supporting evidence are submitted.
Refund requests that do not meet these conditions will not be approved.
Important Conditions
- Refunds will not be provided for change of mind, personal preference, or incorrect usage.
- The company reserves the right to review and verify all submitted proof before approving any request.
- Only genuine and verified claims will be eligible for the money-back guarantee.
How to Request a Money-Back Claim
To request a review, please contact our support team with:
- Order details or proof of purchase
- Usage proof (photos/videos or required documentation)
- Contact information
📧 Email: mgmarketing009@gmail.com
Need Help?
If you have any questions regarding Orthovati’s Money-Back Guarantee Policy, please contact us at mgmarketing009@gmail.com